NHTSA Complaint #11587860 — 2021 CHRYSLER PACIFICA

For the 3rd time after driving approximately 200 miles, the vehicle has shut down on the highway. I receive a warning instructing me to pull over safely because the vehicle is shutting down. All three of these times happened on interstate highways. Two times this occured on the NJ Turnpike. My husband is disabled and the process of getting off the highway - involving exiting our vehicle and getting into a tow truck is frightening and daunting. By this third time I figured out that we can cool the vehicle by waiting. Which we did because this last breakdown happened again on the NJ Turnpike. I had 3 dogs with me in addition to my handicapped husband. I could not imagine getting out into the lanes of traffic with the three dogs and the disabled husband. I waited 45 minutes and the car started and we were able to proceed 10 miles. At which point we were several miles from the exit off of the turnpike. We were now within 7.5 miles of a dealership. We were instru cted by the vehicle again to pull over safely because the car was shutting down. We waited another 30-45 minutes. Managed to get off the highway. Now within 1.5 miles of the dealership we were told again to pull over. We waited again and made it to the dealership. The codes were the same codes we had on the April 7 breakdown -- the February breakdown also had our car not being able to start. I bought a used Chrysler 2021 Pacifica Hybrid that has broken down for the third time with the same codes P1A9A, P1A9AE, P1A21, and P1AA2, and the low-temperature active pump is suspected to be the issue with battery cooling and heating.