NHTSA Complaint #11587775 — 2022 RAM 1500
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11587775 |
| Vehicle | 2022 RAM 1500 |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OR |
Consumer Description
[XXX], While driving S on [XXX] , I felt a brief loss of power than a total engine shutdown. I was sandwiched between two semis but was able to locate a wide spot in the shoulder to signal and pull over, parking 9 feet off the fog line. The vehicle indicated a failure and would not restart. As it was a winter night, I was able to contact a relative to head our way and contacted AAA for a tow 5 miles to the nearest town, Chemult. My wife and I secured our vehicle in a safe place off the highway and were given a ride 72 miles to home. Ram Assist was unable to locate a tow company so I arranged and paid for the vehicle to be delivered to the nearest dealer in Klamath Falls, OR. After a week, the dealer confirmed a fuel system catastrophic shut down probably related to the high pressure fuel pump. Parts took 1.5 months to arrive and a repair was attempted March 29. April 1, I was informed the repair failed, the vehicle would not provide sufficient fuel pressure. New parts were ordered and attempted repairs continued to fail. As of May 8, 2024, the vehicle has not been successfully repaired. Replaced components are retained by the dealer at least until the repair is successful, then they will be sent to FCA. Vehicle started and ran well prior to the sudden failure. It was getting good mileage, was fueled with COSTCO diesel, and DEF tank was indicating full. I was advised of the HPFP recall and had requested the service in mid-December. Recall replacement parts were not available. Knowing of the recall, I had thought through what a failure would feel like so the correct action was taken immediately to get out of the way of the following Semi and coast to a safe distance off the highway lane. Thankfully, winter conditions had moderated so we kept warm enough (brand new winter coats purchased that day) and we were within cell coverage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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