NHTSA Complaint #11690966 — 2022 RAM 1500

The vehicle is a 2022 RAM 1500 Laramie Crew Cab that experienced a complete failure of the 48-volt eTorque battery pack and Motor Generator Unit (MGU). On August 1, 2025, at approximately 11,374 miles, the truck became inoperable and had to be towed to the dealership. The dealership confirmed the failure of the eTorque hybrid system components. The vehicle has remained out of service since August 1, 2025, with multiple delays in sourcing the required replacement parts (battery pack and MGU). As of early October 2025, the truck remains at the dealership and has been non-operational for over 60 consecutive days. Safety Concerns: This failure presented a serious safety risk because the truck could not be driven or restarted after it stalled in the middle of a busy street. If the failure had occurred on a freeway or in traffic, the sudden loss of power could have led to a collision, placing the driver, passengers, and others on the road at risk. Inspection and Repairs: The failure was reproduced and confirmed by [XXX] Dodge Chrysler Jeep RAM (La Mesa, CA). Chrysler/Stellantis engineering reviewed the case under Case #93835258 and authorized replacement parts. As of now, the vehicle is still not restored to operational condition despite multiple part shipments and attempted repairs. Warning/Failure Indicators: Prior to failure, the vehicle did NOT display warning lamps and messages associated with the hybrid system malfunction. Once the fault occurred, the vehicle could not run. Summary: Component(s) failed: 48V eTorque battery pack and Motor Generator Unit (MGU). Risk: Sudden loss of propulsion, high safety risk. Inspection: Confirmed by dealership and Stellantis engineers. Out of service: Vehicle has been non-operational since August 1, 2025 (over 60 days). Availability: The vehicle remains at the dealership and can be inspected upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)