NHTSA Complaint #11587763 — 2021 VOLKSWAGEN ATLAS

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11587763
Vehicle	2021 VOLKSWAGEN ATLAS
Component	STRUCTURE:BODY
Date of Incident	May 3, 2024
Date Filed	May 8, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

The hood release broke, and we can no longer open the hood of the vehicle. There is no tension in the release mechanism, and it appears the release cable has broken/become loose. Without the ability to open the hood, I can’t check my oil, refill engine coolant, refill wiper fluid, etc., let alone investigate an issue. Generally unsafe to drive. There were no warnings on the dash (the lever was simply dangling). We took the car to the dealer, and they confirmed the hood release was broken, and likely a bad cable (as anticipated). Online research confirmed this is a common issue among VWs, especially the Atlas.

Related Complaints for the 2021 VOLKSWAGEN ATLAS

Other STRUCTURE:BODY Complaints

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#11545055 — September 17, 2023 — The viechle appears to be having a very common issue of the Hood Latch being broken or snapping. I was left stranded ...

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