NHTSA Complaint #11587670 — 2017 TOYOTA SIENNA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11587670
Vehicle 2017 TOYOTA SIENNA
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

Rear liftgate opens, but then beeps as if closing, then does close without us wanting it to, slowly halfway, then slamming down after half-closed as if hydraulics or whatever holds up liftgate is failing. Anyone under door gets caught/slammed on. Yes, dealer rep has seen it happen at our local Toyota service center. The vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others. There aren't any warning lamps, messages or other symptoms other than the usual beeping closing sound of the problem prior to the failure, and they first appeared Wednesday, May 1.

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