NHTSA Complaint #11712079 — 2017 TOYOTA SIENNA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11712079
Vehicle 2017 TOYOTA SIENNA
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 120,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

The contact owns a 2017 Toyota Sienna. The contact stated that while starting the vehicle, reversing, and then while driving 20 MPH, there was an abnormal whining sound coming from the front of the vehicle. A dealer was contacted. The vehicle was taken to the dealer and was currently being diagnosed. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: TSB-0160-18 (Transaxle Whine Noise, Harsh Shift, MIL ON, or Reduced Power); however, the VIN was not included in the bulletin. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 120,000.

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