NHTSA Complaint #11587601 — 2016 DODGE JOURNEY POWER TRAIN

Complaint Details

ODI Number	11587601
Vehicle	2016 DODGE JOURNEY
Component	POWER TRAIN
Date of Incident	May 3, 2024
Date Filed	May 8, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

Transmission pump has failed at only 98,000 miles. I was stopped at a stop light and the vehicle would no longer move. I restarted it, and it allowed me to continue driving, but once I stopped again at a stop light it wouldn’t move. This endangers me and the cars around me since the vehicle doesn’t move out of the road. We had the vehicle towed and the mechanic confirmed that it was the transmission pump. There may have been one warning sign weeks ago, but I thought it was due to water in the gas line which happens often. The warning signs were not significant to what happened with the car not moving.

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