NHTSA Complaint #11587453 — 2023 DODGE CHALLENGER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11587453
Vehicle 2023 DODGE CHALLENGER
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KS

Consumer Description

This is an issue with Chassis rigidity and a manufacturing defect. Causing windshield breakage due to torsional forces, chassis load and unload.  Here's my case: 2023 Dodge Challenger R/T - 5.7 / 6 speed manual. This car was purchased new [XXX], it's now broken two OEM Mopar windshields. First occurrence was [XXX] at 2,321 miles. This was warrantied by Dodge and replaced with a new Mopar windshield, [XXX]. Second occurrence was [XXX] at 6,446 miles. At this point in time, my car remains unfixed, undrivable, and has been undrivable since [XXX]. The selling Dealer, Airport Jeep in Platte City, Missouri, has been "working" with a local frame shop to obtain an appointment for a laser frame check. At this point, we've been without the usability of a car, yet still paying for it, for over 30 days. Please see attached images regarding my case, alone. With that being said, I'm also attaching owner commentary and images of other 2023 Challengers where this has occurred as well. The above, being said. This is clearly a chassis build / bonding issue at time of manufacturing, allowing these vehicles to flex and cause chassis popping / noises and windshield breakage. Youtube video references: [XXX] [XXX] The last 4 photos uploaded are from other various 2023 challangers all low miles from separate other owners. Vin numbers unknown. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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