NHTSA Complaint #11697014 — 2023 DODGE CHALLENGER

I know this has probably been posted. Driving last night with the wife and I smell fuel. Then the gas gauge starts to drop from full to empty in less than 3 minutes. I pull over, the car shuts down. I see fuel on the passenger side , just in front of the tire. Get the car safely towed home. I pop the back seat and remove the access cover for the fuel pump. See picture. This is how I found the fuel line. The green locking tab was not locked. Even though theirs a green paint mark to confirm the fuel line is secure. Obviously not. The locking tab barely engages and is so easy to move to the unlocked position with no effort at all. Stellantis should be embarrassed that a vehicle left their plant in an unsafe condition. Either the locking tab was not engaged fully or in my opinion a terrible design. It should lock with some effort. With the high pressure the fuel system is under there should be a better locking mechanism. This is a poor design. My car is not modified, has only 2,000 miles on it and has never been tracked. To me a design flaw or piss poor installation tech is responsible. The car could have caught on fire and hurt someone if it was in my garage. These lines should use aircraft style fasteners for the fuel lines, especially at the top of the pump. I have seen at least 12 other instances like this online. That means there are many more. There needs to be a recall that changes the fuel pump and a much more reliable fastening and locking system. These car were and are not cheap. I’ve never complained here or anywhere. I really enjoy the car. But now my confidence in the vehicle’s safety is very much in question. When I called Chrysler roadside assistance they said I couldn’t get a two until Monday 11-3. WTH! @DodgeCares sounds like you don’t really care. The BMW dealership that I have bought two cars from where out in 30 minutes to help and get me and my car home.