NHTSA Complaint #11587232 — 2021 CHRYSLER PACIFICA

On two separate occasions (on April 30 and May 1, 2024), my Chrysler Pacifica's engine suddenly lost power while driving on highways. I was served with an error "Stop Safely. Vehicle Will Shut Off Soon." After a few minutes on the side of the highway, the vehicle was able to start again and drive. After the first incident, I drove to a Chrysler dealership, who plugged in a portable computer to check for error codes. Despite the severity of the issue, the vehicle's onboard computer recorded no errors. Since then, I found that the NHTSA is aware of the problem (NHTSA Action Number RQ24004) related to a wiring harness short circuit. Chrysler's supposed "recall" only entails a feature to supposedly allow time to pull over safely. I enjoyed no such time. I lost power immediately and had to immediately traverse multiple lanes in busy traffic to pull off the road.