NHTSA Complaint #11586923 — 2020 TESLA MODEL 3

SEATS issue reported to NHTSA

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Complaint Details

ODI Number 11586923
Vehicle 2020 TESLA MODEL 3
Component SEATS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

For the fourth time the seat sensor has failed in the driver seat. when the seat sensor fails the car no longer auto connects blue tooth media play from the phone but also no longer detects an occupant in the vehicle. this causes the vehicle to go in to park while driving at low speeds without a seat belt, i.e. moving the vehicle in the garage, and it also prevents the car from recognizing when the occupant has left the car and leaves it powered on the whole time. the first three times they repaired it under warranty and it has not failed for the fourth time in four years. I have asked if the sensor function can be deactivated and they said that it can not and needs to be continuously replaced. the service representative told me that the item is secured by adhesive and getting in to and out of the car can cause it to bend and kink which is what happened to mine - and he also said given the heat in Florida its understandable the adhesive wont stick.

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