NHTSA Complaint #11654367 — 2020 TESLA MODEL 3

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11654367
Vehicle 2020 TESLA MODEL 3
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

My 2020 Tesla Model 3 has displayed a "Front Passenger Safety Restraint System Fault - Service is required" error since June 2023. This error has persisted for well over a year despite troubleshooting attempts, such as restarting the vehicle and checking for obstructions. Tesla service quoted over $400 to repair this issue, but I believe this is a basic safety-related defect that should be covered by the manufacturer, as it likely disables the front passenger airbag, posing an unreasonable risk of injury or death in a crash. This appears to be a widespread issue, as I’ve seen similar complaints from other Tesla owners online. I request that NHTSA investigate this as a potential safety defect for a recall.

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