NHTSA Complaint #11654367 — 2020 TESLA MODEL 3
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 11654367 |
| Vehicle | 2020 TESLA MODEL 3 |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MO |
Consumer Description
My 2020 Tesla Model 3 has displayed a "Front Passenger Safety Restraint System Fault - Service is required" error since June 2023. This error has persisted for well over a year despite troubleshooting attempts, such as restarting the vehicle and checking for obstructions. Tesla service quoted over $400 to repair this issue, but I believe this is a basic safety-related defect that should be covered by the manufacturer, as it likely disables the front passenger airbag, posing an unreasonable risk of injury or death in a crash. This appears to be a widespread issue, as I’ve seen similar complaints from other Tesla owners online. I request that NHTSA investigate this as a potential safety defect for a recall.
Related Complaints for the 2020 TESLA MODEL 3
Other AIR BAGS Complaints
#11705237
Air bags did not deploy during crash. It is available for inspection upon request My face smashed into the steering ...
#11686748
I have been getting an alert: Front passenger safety restraint system issue/Service is required. It has come on when ...
#11681732
Summary Complaint – 2020 Tesla Model 3 (VIN: [XXX] ) I am reporting a defect with the passenger side airbag system in...
#11677060
I received a proactive service alert from Tesla car stating: Front Passenger Safety Restraint System Issue. Tesla w...
#11667750
Airbags did not deploy when vehicle hit 75 ft highway guardrail driving over 70 mph. The car was totaled, the driver'...
Recent Complaints for the 2020 TESLA MODEL 3
#11715438
STEERING
Sunday [XXX] downtown Sacramento, driving about 25 mph. Heard a loud bang—bolt sheared off front subframe. Steering f...
#11715438
SUSPENSION
Sunday [XXX] downtown Sacramento, driving about 25 mph. Heard a loud bang—bolt sheared off front subframe. Steering f...
#11715176
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Incident Date: Feb 1, 2026, 2:45 PM PST Location: Camarillo, CA (Pleasant Valley Rd & Village Commons Blvd) Descript...
#11714618
SUSPENSION
The front suspension control arms on my 2020 Tesla Model 3 are squeaking and show premature wear. The noise occurs du...
#11711819
SUSPENSION
Vehicle made thunking noise when driving over uneven surfaces such as bumpy roads, speed bumps, or railroad tracks. D...