NHTSA Complaint #11586869 — 2018 HYUNDAI KONA

The contact owns a 2018 Hyundai Kona. The contact stated that while accelerating from a stop, the contact heard a loud knocking sound coming from the engine with the check engine warning light illuminated. The vehicle was taken to a dealer however, a diagnostic result was not disclosed; however, the dealer stated that the oil needed to be changed. The vehicle was not repaired, and the failure persisted. The vehicle was taken to another dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle would not be repaired under warranty. The failure mileage was approximately 50,000.