NHTSA Complaint #11708153 — 2018 HYUNDAI KONA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11708153
Vehicle 2018 HYUNDAI KONA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Prior to 100,000 miles, I noted knocking in the engine, especially while going uphill. The knocking would appear and disappear, possibly with oil change intervals. No check engine light ever appeared. After 100,000 miles, the engine progressively began knocking, losing power, and eventually stalling on the road occasionally. I have had to put on my hazards and restart my car. One time, I was barely able to pull over to the side. Again, no check engine light ever appeared. I have several videos of the vehicle in motion with audible knocking, and almost stalling. The videos show the dashboard with NO check engine light appearing. There was no sign of oil loss. No smoke. No oil stains under the vehicle. I was due for an oil change when the knocking and stalling became severe. I visited the dealer and informed them of the engine issues. They performed an oil change. And then could not reproduce the problem I experienced. Told me to come back if it happened again. This sounded odd to me given the severity of the knocking and stalling. Or it signaled to me that an oil change including refilling the oil solved the issue. Long story short. An oil consumption test was performed. The engine is consuming oil. I am scheduled for combustion chamber cleaning per the Technical Service Bulletin, as mentioned by the service rep. I am not confident that this will fix the problem. Given that this is the same / similar engine as the recalled 2018-2021 Kona for the same / similar issue. Oil consumption.

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