NHTSA Complaint #11586598 — 2017 FORD FOCUS

The contact owns a 2017 Ford Focus. The contact stated that while attempting to start the vehicle, the vehicle failed to start. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with low compression from the engine. The contact was informed that the engine needed to be replaced. The vehicle was taken to the dealer where it was diagnosed as the same failure provided by the manufacturer. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 95,000. The VIN was not provided.