NHTSA Complaint #11586588 — 2017 RAM 2500 UNKNOWN OR OTHER

Complaint Details

ODI Number	11586588
Vehicle	2017 RAM 2500
Component	UNKNOWN OR OTHER
Date of Incident	September 8, 2023
Date Filed	May 2, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VT

Consumer Description

ABS/Traction control unit disabled (light on). diagnosed by dealer in October of 2023 as ABS pump and module as bad. No part available from dealer (dealer only part and ETA of 3/24). Advised to park truck until part came in 6 months. Called Dodge customer care on 5/2 to ask for update. was told no part available and no ETA in the future. I am driving an unsafe vehicle due to faulty brake system dealer can't/won't fix.

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