NHTSA Complaint #11586537 — 2020 FORD EXPLORER
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS issue reported to NHTSA
Complaint Details
| ODI Number | 11586537 |
| Vehicle | 2020 FORD EXPLORER |
| Component | VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| Date of Incident | |
| Date Filed | |
| Mileage | 4,800 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
The contact owns a 2020 Ford Explorer. The contact stated that while operating the vehicle, the front passenger’s side window would not remain closed. The vehicle was taken to the local dealer who diagnosed that the front passenger’s side window regulator module was faulty and needed to be replaced. The regulator module was replaced, and the vehicle was repaired. The contact stated that the same failure recently occurred with the front driver's side window and the vehicle was taken to the local dealer. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 4,800.
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