NHTSA Complaint #11586307 — 2021 RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11586307
Vehicle 2021 RAM 1500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

When closing the drivers side window with the auto function the window will go up about a 1/4" then go back down 1/4" and stop. A number of times when open/closing the window with the auto window function it will also opens/closes the passenger window. Either way this presents a danger when driving because focus is taken off the road and the drivers focus is directed to the issue. Also possible harm to the passenger if they are unaware. Yes it is available for inspection. The service manger at Pischke Motors West Salem, Tom Curtis, has confirmed the issue in my truck and also a 2019, 2020, 2021 and 2023 RAM 1500 trucks. This information was sent onto Chrysler Corp in 2021. No one from the manufacturer has inspected my truck. There are no warning lamps or messages or symptoms when this happens. It first appeared upon purchase. Pischke Motors stated that I couldn't get my money back though. The truck has to be running for this to happen not just in ACC mode. I had originally purchased the 2020 RAM 1500 Big Horn truck, when this issued showed up right away and they couldn't fix it they put me into a 2021 Ram 1500 Laramie for additional money. I tested the windows out on the lot and they worked but then later that day it happened again. I have been very patient with the dealer but this is a big safety issue that has been going on for a long time and Chrysler knows about but won't fix. The speed of the vehicle does not matter. it can happen at a stand still or running down the interstate at 70 MPH and in-between.

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