NHTSA Complaint #11586181 — 2016 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11586181
Vehicle	2016 FORD EDGE
Component	ENGINE
Date of Incident	April 8, 2024
Date Filed	April 30, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Three weeks ago my engine light came on. Took it in to Ford Services in Woodland Hills, California where they found a that there was a coolant intrusion in the engine. They proceeded to explain that this is a known issue with the type of engine due to a manufacturer defect. They were able to see that indeed this was the issue with my vehicle. But my VIN was not under the recall that is in place for other vehicles with the same engine defect. I called Ford and they said they could do nothing about it. They directed me here to make a complaint.

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