NHTSA Complaint #11586140 — 2011 FORD F-150

The contact owns a 2011 Ford F-150. The contact stated that upon starting the vehicle, the rear driver’s side turn signal and brake lights were inadvertently illuminated and the key failed to program. The vehicle was taken to a dealer however, the dealer refused to look at the vehicle since it was not included in a recall. The contact diagnosed the vehicle with body control module (BCM) failure. The contact referenced NHTSA Campaign Number: 11V128000 (Electrical System) however, this VIN was not included. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 200,000.