NHTSA Complaint #11586099 — 2011 BMW X3

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11586099
Vehicle 2011 BMW X3
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

I have been stuck on the road twice due to the engine stalling and the car just does not accelerate. This last time I was stuck in between 2 lanes and could not get the car to start. I was in danger with my daughters. I was able to get the car towed to the dealer and they are saying it is not the recall but everything that happened was what the recall is for. I now have to pay the dealer for a diagnostic that clearly is what the recall is. They are giving me the run around every time I bring up the recall and this is clearly a safety issue.

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