NHTSA Complaint #11586091 — 2014 FORD TAURUS VISIBILITY

Complaint Details

ODI Number	11586091
Vehicle	2014 FORD TAURUS
Component	VISIBILITY
Date of Incident	April 30, 2021
Date Filed	April 30, 2024
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

The contact owns a 2014 Ford Taurus. The contact stated while entering the vehicle, she noticed that the front passenger's side window was cracked. The glass was replaced at the residence by Delhi Glass Repair mobile technician. Additionally, the contact stated while reversing, she noticed that the rear windshield was cracked at the center. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was filed. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 65,000.

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