NHTSA Complaint #11585596 — 2018 FORD ECOSPORT
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11585596 |
| Vehicle | 2018 FORD ECOSPORT |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
I purchased this car on [XXX] and the car ran good for two weeks. On [XXX] I drove the car from Fort Worth Tx to Houston which is roughly 290 miles. I got 30 mins to my destination and and the oil pressure light came on. I thought it was maybe because of the long drive so I pulled over at a Mcdonalds and let the car sit for about 15 mins. I turned the car back on and now both the oil pressure light and check engine light was on. I got back on the road but decided not to get back on the highway after about 5 mins of driving the car shut off at a light and would not cut back on. My family was stuck on side of the road for over 3 hours with the car in the middle of the street waiting for a tow truck. I had the car towed to my destination and called a mobile mechanic to come out the next morning to stated the timing chain or belt bad broken in the engine. I called the dealership and they were rude and would not allow me to speak to the owner. I called the bank and they said nothing could do. I called Ford and was informed of the recall but there was no parts available. I was told that the recall would not be fully in effect until the second quarter ; May or June. I am a [XXX] student working part time who saved up enough money for a down payment. Now I am on the hook for paying over $700 a month for insurance and a car I cannot drive. I am back to paying for daily ride shares. This was my first time buying a car and what a terrible experience it has been. I am stuck between ruining my credit or waiting on Ford to fix the problem. I filed a report to Ford and received a case #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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