NHTSA Complaint #11585456 — 2022 KIA SPORTAGE

The engine light to our 2022 Kia Sportage went on and a ticking sound was heard in the engine. When we first took it to the dealer, they said it was a normal sound. We again took it to the dealer and spoke to the manager who apologized and said it was not normal to hear that. Warranty of course was no good because we did not get the oil changes through the dealership, which our car salesman had told us that my husband being a mechanic, would be able to do his own oil changes and the warranty would still be good. Engine is now locked up at only 49,000 miles and our car is not even 2 years old, but too expensive to fix and we still owe 17,000.00 on it.