NHTSA Complaint #11585449 — 2013 HYUNDAI VELOSTER

The contact owns a 2013 Hyundai Veloster. The contact stated that the vehicle was experiencing excessive oil consumption. The contact stated that the vehicle was consuming 3 quarts of oil every 3,500 miles. Additionally, the contact stated that while driving at an undisclosed speed, she heard an abnormal sound and pulled to the side of the road. The contact stated that upon inspecting the engine oil level, there was no oil on the dipstick. The contact stated that the low oil pressure warning light failed to illuminate. The contact then pulled into the nearest gas station, where oil was added to the engine. The contact stated that the low oil pressure warning light had failed to illuminate while the engine oil level was low on several occasions. The dealer was notified of the failure and advised the contact that the low oil pressure warning was designed to illuminate when the oil level was 2 quarts low; however, the contact stated that the warning light had failed to illuminate. The manufacturer was notified of the failure and advised the contact to take the vehicle to the dealer for an oil consumption test. The vehicle was not repaired. The failure mileage was approximately 80,000.