NHTSA Complaint #11585340 — 2014 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11585340
Vehicle	2014 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	April 5, 2024
Date Filed	April 25, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

The Power Transfer Unit PTU is failing on my 2014 Jeep Cherokee and Jeep knows this is an issue. They have already recalled over 67,000 vehicles for this issue but somehow my vehicle isn’t affected when there’s no way I could have damaged the part myself. The problem has been diagnosed by a Jeep dealership as failing but I don’t want to drive it and have fail in the middle of a trip where I would ultimately lose all power to the vehicle and be stranded in the middle of the road. No warning lamps came on but vehicle has been making a loud scraping metal on metal sound below 35 and when decelerating.

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