NHTSA Complaint #11585020 — 2016 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11585020
Vehicle 2016 JEEP CHEROKEE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

My car started showing a "Service 4wd" light on the dashboard. I took it to the mechanic and they stated that its an issue with the Power Train transfer case. This is the same issue that has been on the recall list for Jeep Cherokees except my VIN isn't on the list yet. This issue could have caused me to lose power in my car and could've caused me to crash. I am requesting that my car be added to this list as I have had to pay out of pocket for the very same defect in the make/model car that has been issued a recall. The total repair cost me 3,214.50 including parts and labor($2,148.50 for the transfer case part plus $164 for the diagnostic and $902 for the removal and installation. See images of receipts below. This issue also had me without a car for 2 weeks which was originally an estimated 3-4 weeks. Since this is a well known issue, I would like my car added to the recall list so that I can seek possible reimbursement.

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