NHTSA Complaint #11584938 — 2017 GMC TERRAIN

The 2.4-liter engine contains a defect that causes them to improperly burn off and consume abnormally high amounts of oil. The vehicle is available for inspection upon request. Excessive oil consumption cannot be reasonably anticipated or predicted and causes the engine to run while low on engine oil, putting me and other drivers at risk due to engine fire, unexpected engine failure, vehicle jerking, power loss, etc. Yes, both certified dealers, independent service centers, and myself have observed and noted the low levels of engine oil as soon as 500 miles after an oil change. I have spoken with GM representatives via phone about the issue, but they are not interested in inspecting the vehicle or offering driver support. They have consistently denied awareness of an issue despite hundreds of documented complaints and a pending class action lawsuit in the state of Missouri. There are no warnings, messages, or symptoms prior to discovering low engine oil levels. This issue requires drivers to self-monitor the issue every 500-1000 miles and requires an excessive number of oil changes to keep the vehicle at a safe level of engine oil for operation.