NHTSA Complaint #11584821 — 2018 FORD ESCAPE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11584821 |
| Vehicle | 2018 FORD ESCAPE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CT |
Consumer Description
My engine started to slow down while driving down even though gas pedal was to the floor on the road at peak hour of traffic at 4pm and was barely moving then my high temperature alert came on my dash board and told me to pull over as soon as possible. Once I pulled over saw that coolant was leaking from my emergency spot on tank. Had to have car towed home and then to deal ship to heritage valley ford in Brooklyn ct. I could have been rear end from the back when the engine started to act up which could have cause a accident and I had my kids in the car with me. The dealership confirmed that their was a recall but not a safety recall on it so did not have to fix issue sense not a safety recall. Ford new about the issue of coolant leaking into engine in June of 2022 and told me they did not need to inform me of this issue and could blow engine but not their problem sense not a safety issue. The recall under their CSP program is 21N12 and Heritage Valley Auto Group confirmed this was the issue with my engine and told me I need a new engine. Yes about two weeks prior my check engine light came on with codes for misfiring in my engine and replaced spark plugs and coil packs and then found out this was a know issue with ford under their CSP program.
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