NHTSA Complaint #11584768 — 2020 FORD ESCAPE STRUCTURE:BODY

Complaint Details

ODI Number	11584768
Vehicle	2020 FORD ESCAPE
Component	STRUCTURE:BODY
Date of Incident	April 23, 2024
Date Filed	April 23, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

Left front door has a broken spot weld at the check arm attachment point in the door assembly, occurring on 04/23/24. The weld has completely separated from door component, causing the door to open too wide & barely close completely. This has also caused the sensors in the window to malfunction and the window will not open at all. Has been brought to a dealership and inspected to determine the broken weld is the cause of these problems, and that they have been widely reported by other drivers of this make and model Ford Escape. There were no prior warning lights before breakage, the left front door started making a snapping sound 1 day (04/22/24) before the door weld fully snapped and detached.

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