NHTSA Complaint #11584733 — 2018 FORD ESCAPE

The vehicle started having problems with ignitions, shaking/vibration at start. The check engine light came on and indicated a need to change spark plugs. The engine fault service now light also came on at this time. Had the spark plugs and Ignition coil replaced. The next day the engine fault service light came back on but went back off. I was informed that the code just needed to be cleared by Ford. The next morning while driving the engine fault light came back on in addition to an overheat alarm. The engine started failing while driving, was unable to get the vehicle to drive forward, multiple error for the start/stop ignition while trying to get the vehicle off the main road and to home. Luckily, I had just left home so was close. I was able to get the car back to home. Towed the vehicle to Ford dealer service center to be told that there was engine coolant in the engine and it would need to be replaced for 9000 to 12000 dollars. Had the vehicle towed home and did some research to find that this is a known issue for the Ford engine and a previous program was implemented for the engine repair. Ford states that program is not applicable for my vehicle now even though it has been a known issue with this model Ford Engine. Had I not been close to home this could have caused increased safety problems due to the engine failures while driving.