NHTSA Complaint #11584726 — 2023 AUDI Q4 E-TRON SPORTBACK
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11584726 |
| Vehicle | 2023 AUDI Q4 E-TRON SPORTBACK |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
While driving, the car lost power, stalled, and rolled backwards down an incline. Fortunately, the brakes worked allowing me to bring the car to a safe stop. The dealer has been trying to repair the car for 40 days (the repair is not complete). The repair included replacing the front motor. When I went online to the Audi forums, it appears many drivers have experienced the same problem. Some type of refrigerant leak causes a failure of the front electric motor which causes the car to lose drive power (stall). I can't tell from the online forums how prevalent (or rare) this problem is, but it is clear that I am not the only Audi Q4 owner who has experienced the same sequence of events.
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