NHTSA Complaint #11570906 — 2023 AUDI Q4 E-TRON SPORTBACK

SERVICE BRAKES issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11570906
Vehicle 2023 AUDI Q4 E-TRON SPORTBACK
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

Component/System failed: Brake Servo part number 1eb-614-106-t Safety put at risk: Car was unable to move and completely locked up while in "Drive". If this had happened at a stop light or in traffic, it would have dangerously obstructed traffic, as the car could not be put into neutral or any other gear and could not move. Tow truck with dollies was required to move vehicle. A flatbed could not be used since the wheels were all locked up. The vehicle has been inspected by the dealer's service department at the Audi dealer. This is a video of the warnings: [XXX] While stopped, but still in Drive mode, in a drive through lane of a fast food restaurant, the car's check engine light turned on, and the car shut off. When the the car Start/Stop button was pressed to turn the car back on, many warning messages were displayed on the dash, and the car refused to shift into Drive, Neutral, or Reverse. The service department at the dealer has had the car for over a month (Since [XXX]) , and is unable to get the needed parts from Germany. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Related Complaints for the 2023 AUDI Q4 E-TRON SPORTBACK

Other SERVICE BRAKES Complaints

#11548343 On September 22, 2023, I was parking the car in a parking garage and I had my foot on the brake. I was about to shift...
#11542360 As I was starting to make a right hand turn into a parking space in a parking garage, the car suddenly accelerated. I...

Recent Complaints for the 2023 AUDI Q4 E-TRON SPORTBACK

#11584726 ELECTRICAL SYSTEM While driving, the car lost power, stalled, and rolled backwards down an incline. Fortunately, the brakes worked al...
#11584726 ENGINE While driving, the car lost power, stalled, and rolled backwards down an incline. Fortunately, the brakes worked al...
#11584726 POWER TRAIN While driving, the car lost power, stalled, and rolled backwards down an incline. Fortunately, the brakes worked al...
#11570952 ELECTRICAL SYSTEM The contact owns a 2023 Audi Q4 E-Tron. The contact stated that the vehicle could not be charged using the home charg...
#11570870 ELECTRICAL SYSTEM The contact owns a 2023 Audi Q4 E-Tron. The contact stated that after charging the vehicle to 80 percent, the vehicle...
Check any vehicle history by VIN - Free vehicle history report