NHTSA Complaint #11584689 — 2018 FORD ECOSPORT

ENGINE issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11584689
Vehicle 2018 FORD ECOSPORT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

When driving on the highway my car slowed down and then completely shut off, nearly causing multiple car accidents. In an effort to get my car off the road, the car started up for a few seconds, In which I CRASHED into a tree on the side of the road. The system error that popped up on my dashboard read: low engine oil pressure. It has been almost THREE MONTHS and FORD has yet to remedy this situation. They claim there’s nothing they can do until the recall officially opens. The delay on this recall has cost me so much money! Im paying a car note AND insurance for a car I can’t even drive!!! Nor will anyone assist me with a rental!!!! I’m not even able to get to work!!!!!!!!! I’ve made so many efforts to receive any type of assistance from FORD but every time I call they basically tell me to kick rocks and deal with it, there’s nothing they will do!!!!! Im so disgusted with FORD. This is a problem CAUSED BY THEM, and they won’t even give me the slightest of assistance with a rental. This has been so stressful, and all I’m asking for is rental assistance so I can get to work- and they won’t even accommodate that. How will I pay my car note IF I CANT GET TO WORK?!!!!!?!!!!!! This makes me regret my decision buying this car.

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