NHTSA Complaint #11584617 — 2019 TESLA MODEL 3
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11584617 |
| Vehicle | 2019 TESLA MODEL 3 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
The following recalls have been pending on my vehicle: 23V-838; TC2023-657, 24V-051 Tesla is unable to push over-the-air (OTA) updates to my vehicle to remedy these recalls due to an issue with the onboard computer being unable to receive updates. This issue arose when Tesla pushed a software/firmware update to my vehicle which effectively "bricked" the Advanced Drive System portion of the computer. In other words, I am unable to safely receive an update to resolve the issues (solved by the recall) because Tesla's failed software update damaged the onboard computer.
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