NHTSA Complaint #11584518 — 2016 VOLKSWAGEN GTI

The contact owns a 2016 Volkswagen Golf GTI. The contact stated that while driving at an undisclosed speed, there was an abnormally strong gasoline odor coming from the exhaust. The contact stated that while attempting to fill the tank, the tank failed to accept more than a half tank of fuel. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The dealer was contacted and diagnosed the vehicle with a failure of the fuel pump which was replaced; however, the failure persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when the part would be available. The failure mileage was approximately 160,000. VIN tool confirms parts not available.