NHTSA Complaint #11583943 — 2020 FORD EXPEDITION UNKNOWN OR OTHER

Complaint Details

ODI Number	11583943
Vehicle	2020 FORD EXPEDITION
Component	UNKNOWN OR OTHER
Date of Incident	March 8, 2024
Date Filed	April 18, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

The evaporator hose was faulty and wasn't connected right. It caused water to settle under the passenger side carpet and mold to grow underneath. Wire wraps along the inside of the door and base floor also have mold. Myself and family breathing in mold spores is a complete health risk. It has been confirmed by a Ford dealership and an insurance representative was contacted who also confirmed. There were not any warnings of this failure. The dealership stated this has been a common problem but has not be recalled for this type of vehicle at this time.

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