NHTSA Complaint #11583243 — 2018 MAZDA CX-9

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11583243
Vehicle 2018 MAZDA CX-9
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

While I have not been involved in an accident yet, I have discovered an issue that is believed to be the same issue that other models are covered under a recall, yet for some reason my VIN is not included. The bulleting reference number is 02-001/20 that covers MAZDA 2016-2020 CX-9 models. I have a 2018 CX-9 touring that is exhibiting the exact action of the recall which is "creaking noise from front lower arm bushing/clunking noise from front shock absorber coil spring when driving over bumps". It is only getting worse as time goes on. I am confused as to why some vehicles would be included in this recall yet my year model is experiencing the same issues but is not covered under the recall. I don't know if people are not reporting it, which is why I am filling out this report today.

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