NHTSA Complaint #11583196 — 2020 TESLA MODEL 3

STRUCTURE:BODY issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number 11583196
Vehicle 2020 TESLA MODEL 3
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State PA

Consumer Description

The door handles on the chrome version of the Tesla Model 3 begin to delaminate after several years of use. They delaminate along the door handle seam which creates an extremely sharp edge that can cut fingers. I've had the rear handle on my own model 3 rear door cut my kids finger when they tried to get into the back seat. Because the car is technically out of warranty Tesla will not cover repair without significant cost. There is no warning sign or notification other than when you reach to pull the handle and the sharp chrome edge cuts you, the one door with this issue now has the handle partially protruding since the handle can no longer sit flush. There are several threads where similar chrome version model 3 owners have had the exact same issue occur with the exact same safety risks. Tesla has only repaired the ones that fell under factory warranty. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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