NHTSA Complaint #11574947 — 2020 TESLA MODEL 3

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11574947
Vehicle 2020 TESLA MODEL 3
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

The back trunk seal fails at the rear of the vehicle allowing water to spill into the trunk and deep trunk and cause flooding. I have had it repaired multiple times and the technician says that is a known issue but all they do is add more seal. This is known on model 3s before the most recent refresh. Also known as the Highland. This is cause deep trunk flooding and mold to grow on the Fabrics. This is just with casual rain living in Washington State. This is my second time dealing with the first happened within the warranty and the second is now without warranty however if this issue has been persistent since I have gotten the vehicle as originally they told me the tail light was missing seal but it was still leaking and different times that I inquiried they said to try to park in a dry spot to let the vehicle dry out to ensure that it's not water caused from opening the trunk.

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