NHTSA Complaint #11583167 — 2020 FORD F-250

The contact owns a 2020 Ford F-250. The contact stated while driving at undisclosed speeds, the transmission was shifting hard, and the vehicle was jerking. The failure recurred intermittently while the contact waited for the recall repair. The contact was notified of NHTSA Campaign Number: 22V256000 (Power Train) and the recall was repaired; however, the dealer notified the contact that the valve body in the transmission was failing. The failure recurred after the contact came to a stop, and the vehicle shifted hard from tenth gear to first gear. The maintenance required message was displayed. The vehicle was restarted, and the vehicle was taken to the dealer where the valve body was replaced; however, the vehicle was diagnosed with a clutch pack failure. The vehicle was not repaired. The failure mileage was approximately 105,000.