NHTSA Complaint #11583097 — 2015 KIA SOUL
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11583097 |
| Vehicle | 2015 KIA SOUL |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
On April 11,2024, I attempted to drive my Soul EV out of the parking lot of my place of employment going less than one block only to have the power severely limited (from a speed of 40mph to 15mph on a busy road at rush hour). I was able to safely get myself to a parking lot and placed the car in park. I noticed both the triangle with the exclamation mark and EV in the center plus the turtle lights illuminated on the dashboard. I searched those lights and discovered there was an immediate warning about the EV battery and a failure within the battery plus a problem with the temperature of the battery cooling system. I turned the car off, placed it in park and attempted to drive again within the parking lot only to have the same scenario repeated. I was informed by the Kia Service Center that "Kia engineers are aware of this problem but there's no solutions. This is the THIRD time I have received a notice that the EV battery may malfunction or ignite and cause a fire. This car just had a battery recalled due to a malfunction as I had the car stop suddenly on a 3 lane highway. I waited months to get a replaced battery, then I got a recall notice but my battery had been replaced but I had to have some "wiring harness" repaired with the computer upgrade. Now suddenly the car stopped and showed a warning light about the temperature of the motor is too high. The service advisor acknowledged the car is unsafe to drive and has been unsafe.
Related Complaints for the 2015 KIA SOUL
Other ELECTRICAL SYSTEM Complaints
#11717476
The contact owns a 2015 Kia Soul. The contact stated that while driving at 20 MPH, the brakes became inoperable. Ther...
#11710722
The engine warning light illuminated and the vehicle began to hesitate and lose power while driving, making the vehic...
#11693181
Headlamp Multi-Function Switch Service Campaign Hazwewdiouse may cause colition or vision impairment. from ongoing tr...
#11685149
When I signal a lane change, the lights flicker or turn off completely. Happens often.
#11678659
When using the blinker, the headlights turn off completely or temporarily. I’ve seen this as a normal thing on Reddit...
Recent Complaints for the 2015 KIA SOUL
#11719055
ENGINE
My 2015 Kia Soul (VIN: [XXX] ) experienced sudden catastrophic engine failure: loud pop, knocking, and immediate loss...
#11717476
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Kia Soul. The contact stated that while driving at 20 MPH, the brakes became inoperable. Ther...
#11716979
ENGINE
Owned vehicle for 1 year. On [XXX} the vehicle kept Stalling and wouldn't accelerate. Drove to service station. Ha...
#11713913
SERVICE BRAKES
My car was returned to me in a dangerous condition following a recall repair. I have a receipt that says that my brea...
#11711835
ENGINE
Despite receiving official recall notices and taking my vehicle to two separate Kia-authorized dealerships, I have no...