NHTSA Complaint #11693181 — 2015 KIA SOUL
EXTERIOR LIGHTING issue reported to NHTSA
Complaint Details
| ODI Number | 11693181 |
| Vehicle | 2015 KIA SOUL |
| Component | EXTERIOR LIGHTING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
Headlamp Multi-Function Switch Service Campaign Hazwewdiouse may cause colition or vision impairment. from ongoing traffic and or insufficient illumination While driving lights will flicker, causing drivers to high beam you, it does not matter if the high beams are on or not, the light will randomly flicker and turn off, very dangerous in southern and eastern areas, there is limited to no street/road Lights It has been noted that For some 2014 Kia Soul models, Kia issued a warranty extension and a service bulletin (SC330) to address intermittent flickering of the low/high beams. This is caused by wear on the contact points inside the multi-function switch, which controls the headlights and turn signals. Kia has extended the warranty on this specific component from 5 years/60,000 miles to 15 years/unlimited mileage from the date of the vehicle's first service. If your headlights are flickering, you can have a Kia dealer diagnose and replace the switch at no cost to you under this warranty extension. This malfunction is not just happening to the specific year, Component: Headlamp Multi-Function Switch Problem Description: The vehicle's headlights and/or high beams intermittently flicker and turn off while driving. This is a severe safety hazard, as it causes momentary vision impairment and can lead to a collision. Hazardous Condition: The flickering and sudden deactivation of the headlights cause temporary blindness for the driver and can lead to a loss of control or a collision. The erratic light behavior causes a "high-beam" effect on oncoming traffic, causing other drivers to react by flashing their high beams in an unprovoked manner. This issue is extremely dangerous in areas with limited or no streetlights, where visibility is already compromised. History: I have experienced this issue on multiple occasions. I am aware that Kia has issued a service campaign (SC330) for certain Kia Soul models regarding this issue, but my vehicle is not included in
Related Complaints for the 2015 KIA SOUL
Other EXTERIOR LIGHTING Complaints
#11685149
When I signal a lane change, the lights flicker or turn off completely. Happens often.
#11678659
When using the blinker, the headlights turn off completely or temporarily. I’ve seen this as a normal thing on Reddit...
#11648970
My headlights turn off when I use my blinkers. They also flicker sometimes.
#11597212
The contact owns a 2015 Kia Soul. The contact stated while operating the vehicle, the driver's side headlight became ...
#11593174
2015 Kia Soul Intermittent headlight Flashing at random Months ago the KIA dealership could not replicate. Contacte...
Recent Complaints for the 2015 KIA SOUL
#11719055
ENGINE
My 2015 Kia Soul (VIN: [XXX] ) experienced sudden catastrophic engine failure: loud pop, knocking, and immediate loss...
#11717476
ELECTRICAL SYSTEM
The contact owns a 2015 Kia Soul. The contact stated that while driving at 20 MPH, the brakes became inoperable. Ther...
#11717476
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Kia Soul. The contact stated that while driving at 20 MPH, the brakes became inoperable. Ther...
#11716979
ENGINE
Owned vehicle for 1 year. On [XXX} the vehicle kept Stalling and wouldn't accelerate. Drove to service station. Ha...
#11713913
SERVICE BRAKES
My car was returned to me in a dangerous condition following a recall repair. I have a receipt that says that my brea...