NHTSA Complaint #11583061 — 2020 CHEVROLET EQUINOX STRUCTURE:BODY

Complaint Details

ODI Number	11583061
Vehicle	2020 CHEVROLET EQUINOX
Component	STRUCTURE:BODY
Date of Incident	August 23, 2023
Date Filed	April 15, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The sunroof drains on my vehicle keep getting clogged with debris even though I don't open the sunroof. I have had to get the drains blown out every 1 to 2 months when I find water in the rear cargo area. Attached are invoices from the dealership showing the work done and how often. An Engineer from GM has determined on April 10th that if these drains are frequently clogged, then it is a "Vehicle Concern". GM says that this is a maintenance issue. However, THEY have been doing this "maintenance" ever 1 to 2 months and the drains keep getting blocked. This can't be right! I don't want mold to grow in my car. A prior Equinox that I owned was "totaled" by my insurance company because water leaked into that car and mold grew in the interior.

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