NHTSA Complaint #11582822 — 2019 TESLA MODEL 3

SEAT BELTS issue reported to NHTSA

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Complaint Details

ODI Number 11582822
Vehicle 2019 TESLA MODEL 3
Component SEAT BELTS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

After owning my new car for less than 5 years I started intermittently receiving a "Safety restraint system fault" error. It seemed to most frequently occur when the driver's seat was raised. When lowering the seat the error would often go away. Checking the service menu's notifications there was RCM_a021 code. I researched online and found the following thread which exactly described my problem: [XXX] I opened up the connector and one wire was cut. I restripped and soldered it and the error went away. I consider this a safety issue since through normal use of different seat positions (including the easy entry option) the wire bends and gets cut, which causes the seat belt safety features to stop working. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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