NHTSA Complaint #11582768 — 2017 MAZDA CX-5
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11582768 |
| Vehicle | 2017 MAZDA CX-5 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
My touch screen, has been acting up. While driving, the navigation system will automatically change prompts while driving. It will change to music, random dials, consistently change to random dials. I am unable to stop the dials from changing. I have read on the internet people are calling this "ghost touching". The volume will randomly go up high while driving. I am unable to control the volume or prompts. This is dangerous while on the road. I am unable to hear first responders while driving in traffic. This is a huge distraction. Many people I am reading are going through this with their Mazdas... This is costing us more than 3,000 or 4,000 to get fixed. I am unable to get this fixed for this price. I am unable to get a new car.
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