NHTSA Complaint #11582662 — 2018 MAZDA CX-5

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11582662
Vehicle	2018 MAZDA CX-5
Component	ENGINE
Date of Incident	April 10, 2024
Date Filed	April 12, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

Noticed a burning oil smell coming from the car along with leaking oil in the driveway. Vehicle has 53000 miles on it and was 3 months out of powertrain warranty but still under the 60000 mileage cap. Local Mazda dealership came back saying that it was a "SA-037/23 Oil leak at cylinder head, cylinder head replacement with parts kit" and quoted $5100 to repair. Dealership stated that the vehicle was unsafe to operate. There were no dash indicator lights or symptoms of overheating to indicate that there was a problem outside of the smell. After the diagnosis was made, we researched and found that this was a commonly reported problem for this model year

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