NHTSA Complaint #11582495 — 2023 MAZDA CX-30 SERVICE BRAKES

Complaint Details

ODI Number	11582495
Vehicle	2023 MAZDA CX-30
Component	SERVICE BRAKES
Date of Incident	January 27, 2024
Date Filed	April 12, 2024
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

My brakes failed at a stop light. I was waiting at a red light waiting to get on the freeway . Brake was completely pressed, when my car started rolling forward. I kept trying to apply more force to brakes but was unable to stop the vehicle until it rolled into the car in front of me. I then had my car towed to Mazda and was told my accident was a result of human error. Inspection was done and no results were found. If my brakes had failed at any other moment my accident could have been deadly. There is a brake recall for my year make and model but my vin number is not yet apart of that recall. My car was barely a year since purchase I am the first owner .

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