NHTSA Complaint #11532740 — 2023 MAZDA CX-30 SERVICE BRAKES

Complaint Details

ODI Number	11532740
Vehicle	2023 MAZDA CX-30
Component	SERVICE BRAKES
Date of Incident	April 24, 2023
Date Filed	July 17, 2023
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

This is already related to Mazda's recall #23V-275 BRAKE PEDAL TRAVEL CONCERN. My car was already involved in crash which I firmly believe that it was related to the brake pedal issue since the brakes didn't hold off the car and the brake assist system was never activated during the accident. Mazda is claiming that my ABS system serial number is a good part, and their dealership claimed that the problem couldn't be reproduced after they held the car for 11 days! I made several attempts to contact Mazda USA but I am not getting tractions for weeks.

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