NHTSA Complaint #11716259 — 2023 MAZDA CX-30

SUSPENSION issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11716259
Vehicle 2023 MAZDA CX-30
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

While attempting a left-hand turn, the steering wheel suddenly became stiff and unresponsive, as if the mechanical gear had bound. This sudden resistance made it impossible to complete the turn, causing the vehicle to strike a curb at low speed. A post-accident inspection at Lee Johnson Mazda (RO# 649854) confirmed extensive damage, including a bent inner tie rod, a damaged front wheel bearing/hub assembly, and wheel/tire damage totaling over $6,500. The dealership stated no electronic fault codes were present in the computer, but the physical behavior matches the 'sticky steering' symptoms currently under federal investigation for other Mazda models (Recall 24V022 / RQ26002). I believe a mechanical failure in the steering gear caused the collision.

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